Director of OPERATIONS

Lake Forest, IL | Full-time


Karam Foundation is seeking a new Director of Operations to strengthen and improve our internal operational systems. This role will be central to guiding and managing the growth of Karam’s programs and team throughout the world.



You are organized. You can oversee functions in organization and are able to multi-task and move several projects forward at once.

You love building systems. You are excited at the prospect of building systems that are creative, flexible and work for our uniquely structured team.

You are a communicator. You know how to work with teams of different backgrounds and can communicate with them to move the work forward!

You care. You are motivated by a love of humanity that doesn’t stop at borders. You want to be part of our mission of building a better world.

You are collaborative. You come with positive energy and want to work inside our small team and with partners to get things done. You don’t let ego, process or dogma get in the way.


We are a Syrian-led organisation founded in 2007 in Chicago. We have been supporting Syrian communities in Syria, Syria, Jordan, and the US since 2011. We've developed various innovative education projects including community innovation centers (Karam House) for refugee teens in Turkey and a higher education scholarship program for refugee youth, as well as have sustainable development and smart aid projects to address the evolving obstacles that Syrians face.

We have built two Karam Houses, innovative workspaces for Syrian refugee teens, in Istanbul and Reyhanli, Turkey, which defy traditional approaches to refugee education. At Karam Houses, hundreds of Syrian refugee teens learn through access to technology (maker spaces, internet, computers), expert mentorship (Syrians refugee architects and engineers), and a sophisticated design-based curriculum (developed by MIT grads) how to build their ideas and their community.

We are on a mission to build 10,000 Leaders in the next 10 years.

What We’re Looking For: The Essentials

  • Proven experience as Director of Operations or equivalent position

  • Excellent organizational and leadership abilities

  • Outstanding communication and people skills

  • Knowledge of non-profit legal rules and guidelines

  • In depth knowledge of diverse non-profit functions and principles

  • Working knowledge of data analysis and performance/operation metrics

  • Ability to remotely manage teams

What We’re Looking For: Strongly Preferred

  • Experience working on Syria and or humanitarian crises

  • Experience of working with remote teams  

  • Arabic and Turkish language proficiency, not a deal breaker for us

  • Familiarity with Google Drive and various software


You will be responsible for the smooth running of all business operations; this includes overseeing finance, HR, and administration. You, along with senior leadership, will be responsible for developing and monitoring organizational goals.

Finance: Working alongside our finance team, you will develop and execute a financial strategy that promotes efficiency. You will also oversee our bookkeeping and accounting activities.

Human Resources: Take responsibility for the Human Resource function in the office; this includes hiring and onboarding new staff, assisting staff in managing interns, running weekly staff meetings, maintaining HR documents.

Administrative: You will be responsible for overseeing the management  office services and conducting logistical activities for staff. You will maintain our organization registration paperwork and any related legal filings.


40 hours per week.
Compensation based on experience.

In addition, we offer generous vacation days, flexible hours, health insurance and a comfortable work environment!


Interested candidates should fill out the application form (see right) and email a resume/CV and cover letter to



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